Professor

Assoc. Prof. Xiuzhu Gu

Assoc. Prof. Xiuzhu Gu

Department of Industrial Engineering and Economics, School of Engineering

Biography

Education Background
2009-2012 Ph.D. in Engineering, Department of Industrial Engineering and Management, Graduate School of Decision Science and Technology, Tokyo Institute of Technology, Tokyo
2007-2009 Master in Engineering, Department of Industrial Engineering and Management, Graduate School of Decision Science and Technology, Tokyo Institute of Technology, Tokyo
2000-2004 Bachelor in Engineering, Department of Mechanical Engineering and Automation, School of Mechanical Engineering, Shanghai Jiao Tong University, Shanghai
Academic experience
Associate Professor
April 2020 – Present Department of Industrial Engineering and Economics, School of Engineering, Tokyo Institute of Technology, Tokyo, Japan
Assistant Professor
April 2012 – March 2020 Department of Industrial Engineering and Economics, School of Engineering, Tokyo Institute of Technology, Tokyo, Japan
Guest Ph.D. Student
September 2009 – December 2009 Management Engineering Department, Technical University of Denmark, Lyngby, Denmark
Industry experience
Procurement Engineer
July 2004 – July 2007 Procurement Department, Dongfeng Nissan Passenger Vehicle Company, Guangzhou, China

Research fields

Healthcare management, Safety Engineering, Ergonomics

Funded research projects

  1. 2021-2025 “Norway-ChINa-JApan-South Korea network for smart, safe and sustainable healthcare (NINJAS4CARE)” funded by the Norwegian Ministry of Education and Research(No. UTF-2020-10099)(Co-investigator)
  2. 2019-2021 “Patient safety: Casting a spotlight on electronic medical record-related incidents” funded by Grant-in-Aid for Young Scientists (No. 19K15236), Japan Society for the Promotion of Science (Principal investigator)
  3. 2018-2021 “Norway-ChINa-JApan Consortium for safe and efficient operations of Health 4.0 (NINJA)” funded by The Norwegian Centre for International Cooperation in Education (No. UTF-2017-four-year/10058) (Co-investigator)
  4. 2018-2020 “Effects of automatic health information collection and feedback for elderly people: Evaluations combined social and human characteristics” funded by Grant-in-Aid for Scientific Research (B) (No. 18H01654), Japan Society for the Promotion of Science (Co-investigator)
  5. 2016-2017 “Development of healthcare safety analysis technology using eye-gaze interface: Automatic detection of visual errors” funded by Grant-in-Aid for Challenging Exploratory Research (No. 16K12824), Japan Society for the Promotion of Science (Co-investigator)
  6. 2015-2018 “Improving communication for an effective and safe patient handoff” funded by Grant-in-Aid for Young Scientists (B) (No. 15K16291), Japan Society for the Promotion of Science (Principal investigator)
  7. 2011-2014 “Healthcare operations management and international benchmark based on perspectives of stakeholders” funded by Grant-in-Aid for Scientific Research (A) (No. 23241048), Japan Society for the Promotion of Science (Co-investigator)

Membership

  • Japan Industrial Management Association
  • Japan Ergonomics Society
  • Japanese Operations Management and Strategy Association
  • European Operations Management Association
  • American Psychological Association

Social contribution activities

1. Academic journal editor
  • Associate Editor, International Journal of Reliability and Safety (2022-)
  • Area Editor, Journal of Japan Industrial Management Association (2017-2019)
2. Referee of international journals (SCI/SSCI)
  • Journal of Patient Safety
  • Journal of Advanced Nursing
  • International Journal for Quality in Health Care
  • Behaviour and Information Technology
  • Cognition, Technology and Work
3. Program/Organizing Committee Member
  • The IEEM International Conference on Industrial Engineering and Engineering Management

Courses

Undergraduate
Graduate school

Honours and awards

  • Incentive Award for Young Researchers, School of Engineering, Tokyo Institute of Technology, 2018 & 2019
  • Seiichi Tejima Doctoral Dissertation Award, Tokyo Institute of Technology, 2013
  • Distinguished Research Paper Award, Graduate School of Decision Science and Technology, Tokyo Institute of Technology, 2011
  • Japanese Government Scholarship (MEXT), 2007-2012
  • Excellent Graduate of Shanghai Jiao Tong University, 2004

Publications

Referred journal papers

  1. Liu, H.C., Liu, R., Gu, X. and Yang, M. (2022). From Total Quality Management to Quality 4.0: A Systematic Literature Review and Future Research Agenda. Frontiers of Engineering Management. To appear.
  2. Shao, Z., Gu, X., Shi, J., Tian, K. and Yang, Z. (2022). Influencing Factors of Medical Adverse Events Reporting in Taicang, Jiangsu Province (in Chinese). Chinese Journal of Social Medicine. 39(1), 103-107.
  3. Gu, X. and Deng, M. (2021). The Impacts of Disclosure and a Proactive Compensation Offer on Chinese Patients’ Actions Following Medical Errors. Journal of Patient Safety. 17(8), e745-e751.
  4. Gu, X. and Deng, M. (2021). Medical Error Disclosure: Developing Evidence-based Guidelines for Chinese Hospitals. Journal of Patient Safety. 17(8), e738-e744.
  5. Deng, M., Wu, F., Gu, X. and Xu, L. (2021). A Comparison of Visual Ability and Its Importance Awareness between Novice and Experienced Drivers. International Journal of Industrial Ergonomics. 83, 103141.
  6. Gu, X. and Itoh, K. (2021). Organizational Climate for Safe and Effective Inter-unit Handoffs in Japanese Hospitals. International Journal of Healthcare Planning and Management. 36(4), 1153-1165.
  7. Hamido, S., Gu, X. and Itoh, K. (2021). The Impact of Self-monitoring Physical Activity on the Awareness and Behaviour of University Students. Journal of Japan Industrial Management Association. 72(2E), 134-148.
  8. Sahar, H., Hamamoto, R., Gu, X. and Itoh, K. (2021). Factors Influencing Occupational Truck Driver Safety in Ageing Society.  Accident Analysis and Prevention. 150, 105922.
  9. Deng, M. and Gu, X. (2021). Information Acquisition, Emotion Experience, and Behavior Intention during Online Shopping: An Eye-tracking Study. Behaviour & Information Technology. 40(7), 635-645.
  10. Gu, X. and Itoh, K. (2020). Inter-shift Handoff: Changes over a 6-year Interval. Journal of Advanced Nursing. 76(12), 3418-3428.
  11. Gu, X. and Itoh, K. (2020). A Comparative Study on Healthcare Employee Satisfaction between Japan and China. The International Journal of Health Planning and Management. 35(1), 171-184.
  12. 11. Gu, X., Liu, H. and Itoh, K. (2019). Inter-department Patient Handoff Quality and its Contributing Factors in Chinese Hospitals. Cognition, Technology & Work. 21(1), 133-143.
  13. Gu, X. and Itoh, K. (2018). Performance Measures for a Dialysis Setting. Journal of Renal Care. 44(1), 52-59.
  14. Gu, X. and Itoh, K. (2018). Do Healthcare Employees and Patients Share Satisfaction in Dialysis Clinics? The Journal of Japanese Operations Management and Strategy. 8(1), 35-50.
  15. Gu, X. and Itoh, K. (2016). Performance Indicators: Healthcare Professionals’ Views. International Journal of Health Care Quality Assurance. 29(7), 801-815.
  16. Gu, X. and Itoh, K. (2015). Construct of Dialysis Employee Satisfaction: Acquiring Satisfaction Factors and Their Contributions. Therapeutic Apheresis and Dialysis, 19(5), 503-512.
  17. Gu, X. and Itoh, K. (2015). Factors Behind Dialysis Patient Satisfaction: Exploring Their Effects on Overall Satisfaction. Therapeutic Apheresis and Dialysis, 19(2), 162-170.
  18. Gu, X., Itoh, K and Suzuki, S. (2014). An Error Taxonomy System for Analysis of Haemodialysis Incidents. Journal of Renal care, 40(4), 239-248.
  19. Gu, X. and Itoh, K. (2012). Patient Views and Attitudes to Physician’s Actions after Medical Errors in China. Journal of Patient Safety, 8(4), 153-160.
  20. Gu, X., Andersen, H.B., Madsen, M.D., Itoh, K. and Siemsen, I.M.D. (2012). Nurses’ Views of Patient Handoffs in Japanese Hospitals. Journal of Nursing Care Quality, 27(4), 372-380.
  21. Gu, X. and Itoh, K. (2011). A Pilot Study on Safety Climate in Chinese Hospital. Journal of Patient Safety, 7(4), 204-212.

Book chapter

  1. Gu, X. and Itoh, K. (2010). A Cross-national Study on Healthcare Safety Climate and Staff Attitudes to Disclosing Adverse Events between China and Japan. In P. Palanque, J. Vanderdonckt, and M. Winkckler (Eds.), Human Error, Safety and Systems Development, Lecture Notes in Computer Science 5962: 44-53, Berlin: Springer.

Referred international conference proceedings

  1. Deller, J., Finsel, J.S., Wöhrmann, A.M., Wilckens, M.R., Gu, X. and Oliveira, E.S. (2022). Organizational Practices for the Aging Workforce: A Cross-Cultural Validation of the Later Life Workplace Index. The Gerontological Society of America (GSA) 2022 Annual Scientific Meeting, Indianapolis, United States, November 2022.
  2. Zhao, Y., Gu, X. and Liu, Y. (2022). Resilience of Healthcare Systems in Natural Disaster - A Case Study in Henan Rainstorm. Proceedings of the 32nd European Safety and Reliability Conference (ESREL2022), Dublin, Ireland, September 2022.
  3. Gu, X., Deng, M. and Itoh, K. (2022). Incident Experienced Patients and Families’ Expectations of Disclosure: A Cross-Cultural Study. Proceedings of the 6th World Conference on Production and Operations Management (P&OM), Nara, Japan, August 2022.
  4. Gu, X. and Nakai, A. (2022). Exploring Factors Contributing to Railway Crossing Accidents. The Probabilistic Safety Assessment & Management Conference (PSAM 16), Hawaii, United States, June 2022.
  5. Hamido, S., Gu, X. and Itoh, K. (2021). The Effects of Self-monitoring of Physical Activity among Elderly People with the Impact of Covid-19 Pandemic. Proceedings of the 3rd International Conference on Management Science and Industrial Engineering (MSIE), Osaka, Japan, April 2021.
  6. Hamido, S. and Gu, X. (2021). The Impact of Activity Sensors on Attitudes and Behavior among Young and Elderly People. Proceedings of the 2021 IEEE 3rd Global Conference on Life Sciences and Technologies (LifeTech), Nara, Japan, March 2021.
  7. Gu, X. and Deng, M. (2019). How to Make a Medical Error Disclosure to Patients? Proceedings of the IEEE International Conference on Industrial Engineering and Engineering Management (IEEM) 2019, Macau, December 2019.
  8. Hamido, S., Gu, X. and Itoh, K. (2019). Changes in Young People’s Views and Attitudes to Physical Activities by Their Experiences of Daily Activity Measurement: Twelve-week Real-life Trials with Wearable Sensors. Proceedings of the 50th Nordic Ergonomics and Human Factors Society (NES) Conference, Elsinore, Denmark, August 2019.
  9. Gu, X. and Itoh, K. (2018). A Cross-culture Comparison of Patient Handoff Safety and Quality between Chinese and Japanese Nursing Staff Perceptions. Proceedings of the 5th Nordic Conference on Research in Patient Safety and Quality in Healthcare, Copenhagen, Denmark, August 2018.
  10. Gu, X. and Itoh, K. (2018). How Nurses Perceive Organisational Climate Surrounding Patient Handoffs in Japanese Hospitals? Proceedings of the 20th Congress of International Ergonomics Association (IEA), Florence, Italy, August 2018.
  11. Gu, X. and Itoh, K. (2018). Developing an Assessment Tool for Healthcare Employee Satisfaction: Validating in Cross-cultural Settings. Proceedings of the 25th International European Operations Management Association (EurOMA) Conference, Budapest, Hungary, June 2018.
  12. Gu, X., Seki, T. and Itoh, K. (2017). Developing an Error Taxonomy System for Patient Handoff Events. Proceedings of the IEEE International Conference on Industrial Engineering and Engineering Management (IEEM) 2017, Singapore, December 2017 (USB-based).
  13. Gu, X., Liu, H. and Itoh, K. (2017). Patient Handoff Quality and Safety in China: Health Care Providers’ Views. Proceedings of the European Safety and Reliability Conference 2017 – ESREL 2017, Portoroz, Slovenia, June 2017 (In Cepin & Briš (Eds.), Safety and Reliability – Theory and Applications, pp.1675–1682, Taylor & Francis Group, London, 2017).
  14. Gu, X. and Itoh, K. (2016). Do Healthcare Employees and Patients Share Satisfaction in Dialysis Clinics? Proceedings of the 5th World Conference on P&OM (Production and Operations Management) 2016, Havana, Cuba, September 2016.
  15. Itoh, K. and Gu. X. (2016). Holistic Management Model Based on Abstraction-hierarchical and Time-course Operational Benchmarking in Healthcare. Proceedings of the 5th World Conference on P&OM (Production and Operations Management) 2016, Havana, Cuba, September 2016.
  16. Gu. X. and Itoh, K. (2016). What Work Factors or Conditions Lead to Higher Employee Satisfaction in Dialysis Clinics/Hospitals? Proceedings of the 23rd International Annual EurOMA (European Operations Management) Conference 2016 (USB-based), Trondheim, Norway, June 2016.
  17. Gu, X. and Itoh, K. (2015). Validating Dialysis Patient Satisfaction Scale by its Correlation with Healthcare Performance Indicators. Proceedings of the 19th Triennial Congress of the International Ergonomics Association, IEA 2015 (Web-based), Melbourne, Australia, August 2015.
  18. Gu, X. and Itoh, K. (2015). Constructing Key Performance Measures for Dialysis Clinic Management from Professional Points of View. Proceedings of the 22nd International Annual EurOMA (European Operations Management) Conference 2015, Neuchâtel, Switzerland, June-July 2015.
  19. Gu, X. and Itoh, K. (2014). An Assessment Tool for Dialysis Patients’ Satisfaction: Exploring Crucial Satisfaction Factors for Japanese Patients. Proceedings of ODAM-NES 2014 (11th International Symposium on Human Factors in Organisational Design & Management & the 46 Annual Nordic Ergonomics Society Conference), Copenhagen, Denmark, August 2014.
  20. Gu, X. and Itoh, K. (2014). Investigating Staff and Manager Views of Performance Indicators for Hospital Management. Proceedings of 21st International Annual EurOMA (European Operations Management) Conference 2014, Palermo, Italy, June 2014.
  21. Gu, X. and Itoh, K. (2013). Estimating Reporting Culture and Its Link to Safety Performance by Applying Hemodialysis Error Taxonomy. Proceedings of the IEEE International Conference on Industrial Engineering and Engineering Management (IEEM) 2013, Bangkok, Thailand, December 2013 (pp. 497-501, IEEE Publication, 2013).
  22. Gu, X., Andersen, H.B., Madsen, M.D., Itoh, K. and Siemsen, I.M.D. (2012). A Questionnaire-based Survey on Nurse Perceptions of Patient Handoffs in Japanese Hospitals. Proceedings of the 11th International Conference on Probabilistic Safety Assessment and Management & European Safety and Reliability Conference 2012 – PSAM 11 & ESREL 2012, Helsinki, Finland, June 2012, (pp.5944–5953, Curran Associates, Inc., New York, 2012)
  23. Gu, X., Ito, T. and Itoh, K. (2011). Error Taxonomy for Hemodialysis Incidents: Analysis and Assessment of Safety-related Issues in Dialysis Facilities, Proceedings of Healthcare Systems Ergonomics and Patient Safety International Conference 2011 – HEPS 2011, Oviedo, Spain, June 2011 (In S. Albolino, S. Bagnara, T. Bellandi, J. Llaneza, G. Rosal and R. Tartaglia (Eds.), Healthcare Systems Ergonomics and Patient Safety, pp.227–231, CRC Press, London, 2011).
  24. Gu, X. and Itoh, K. (2010). Cross-cultural Surveys on Patient Views of Adverse Events between China and Japan, Proceedings of the European Safety and Reliability Conference 2010 – ESREL 2010, Rhodes, Greece, September 2010 (In B.J.M. Ale, I.A. Papazoglou and E. Zio (Eds.), Risk, Reliability and Safety: Back to the Future, pp.1646–1654, CRC Press, London, 2010).
  25. Gu, X. and Itoh, K. (2009). A Cross-national Study on Healthcare Safety Climate and Staff Attitudes to Disclosing Adverse Events between China and Japan, Proceedings of the Working Conference on Human Error, Safety and Systems Development, pp.31-40, Brussels, Belgium, September 2009.

Invited speech

  1. Gu, X. A Cross-cultural Comparison of Patient Safety and Quality in Japanese and Chinese Hospitals. Research seminar of Japan Industrial Management Association Kanto Branch. Tokyo, 25 January, 2020.